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Setting up your Android Mobile Extension

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If you haven’t already, install the app from the Google Play Store.

Note: It’s important that your company PBX is up to date with the latest version of 3CX to use this app. If not, you will need to use the 3CX Legacy App, which is not supported. Check with your administrator if you are not sure of the version you are using.

  1. Allow 3CX to access the camera so you can provision your extension via QR code.
  2. Scan the QR from your Welcome Email and continue to make a test call to the “Echo service” so that you can grant the app the required permissions.
  3. Give authorization, make the call and you’re all set!

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