Call Recording

Introduction You can record calls for compliance or customer service improvement purposes. Recordings can be accessed from both the clients and the management console.Note: Recording must be enabled by your…

Continue Reading Call Recording

Web Client Configuring Forwarding Rules & Setting Status

Configuring Forwarding Rules & Setting StatusOn this topic IntroductionSetting your StatusConfiguring Call Forwarding RulesExceptions to Forwarding RulesSetting your Presence Status AutomaticallySee also IntroductionThe Call forwarding rules and setting your status…

Continue Reading Web Client Configuring Forwarding Rules & Setting Status

The 3CX Web Client

TalkNet Business VoIP Communications On this topic IntroductionLogging OnNavigating the web client - Account, Status, Dial PadMaking CallsReceiving callsElevate a call to a conference callAdd More Participants to an Ongoing…

Continue Reading The 3CX Web Client